Privacy Policy

Who we are

The data controller is GoodBase LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA. For any privacy request, contact info@goodbases.com.

Information we collect

• Business & contact details you provide when applying: company name and type, country and city, contact name, email, phone, website or social profile, sales channels, estimated volume, product interests, reseller/tax ID, and how you found us.
• Order & transaction details: products ordered, amounts, fulfilment addresses, and correspondence with us.
• Technical data: a small essential cookie used to recognize your account and unlock trade pricing, plus standard server logs (such as IP address) needed to operate and secure the site.

How we use it

• To review your application and manage your trade account.
• To process, fulfil and support your orders.
• To communicate with you about your account, quotes, orders and service updates.
• To prevent fraud and comply with legal and tax obligations.

Our legal bases include performance of a contract with you, our legitimate interest in running and securing the business, and compliance with legal obligations. We do not sell your personal information.

When we share it

We share information only as needed to provide the service, with:

• Payment providers, to collect payment securely (we do not store full card numbers).
• Fulfilment & shipping partnersin the US, UK and EU, to pack and deliver orders — including, for dropship orders, your customer's delivery details.
• Professional advisers and authorities, where required by law.

International transfers

As we operate across the US, UK and EU, your information may be processed in those regions. Where required, we use appropriate safeguards for cross-border transfers.

How long we keep it

We keep account and transaction records for as long as your account is active and as needed to meet legal, tax and accounting requirements, then delete or anonymize them. You can ask us to close your account at any time.

Your rights

Depending on where you are (for example under GDPR or the CCPA), you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. To exercise any right, email info@goodbases.com. You also have the right to complain to your local data-protection authority.

Cookies

We use a single essential cookie to keep you signed in to your trade account and to show approved pricing. It is required for the site to work and does not track you across other sites. We do not use advertising cookies.

Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the data you entrust to us.

Changes & contact

We may update this policy; the current version and its effective date are shown above. Questions or requests: email info@goodbases.com or write to GoodBase LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.